We’re called Ciao Travels Zambia for a reason. We greet you with “Ciao, how can we help you?” and part with “See you later, ciao!”. It’s because we’re constantly looking for ways to make your holiday as perfect as possible, from the way we plan the trip to the authentic experiences you’ll enjoy while away. Those added touches include several that no other travel company offers. This is why we call ourselves “Your Ticket To Happyness”.
We Take it from Ordinary to Extraordinary
We can secure special benefits that you can’t get on your own, such as complimentary breakfast, spa credits, and upgrades at hotels. But we also see the nuances in every trip. From big-picture aspects (where to go – and when) to the details that matter (booking the hotel rooms with the best views, where to get the most authentic pizza on the Amalfi Coast), we know how to plan a memorable trip.
We Know The World
Just as you might use a financial planner, an interior designer, or personal shopper, it makes sense to entrust your most valuable asset – your time – to an experienced travel advisor. We spend a lot of time on the road – scouting out hotels, deepening relationships with tour guides, and finding the best restaurants and things to do.
We Learn Your Travel Style
We understands what’s most important to you and your traveling companions. You may want to take a cooking class or a private tour, or you may not want to leave the resort pool! Perhaps you want to use travel to educate your kids, plan an unforgettable anniversary trip, or celebrate a milestone birthday with friends and family. We will have plenty of suggestions on what might work best for you.
We Can Expand Your Horizons
We will help you think creatively about where to go and what to do. Italy, France, and Hawaii will always be popular. But we also knows the best ways, say, to see Chile, Portugal, New Zealand, and many other hot destinations – plus new ways to experience the places you’ve already visited. Together, we can plan your next dream trip or weekend getaway.
We Can Handle Anything
Have you ever been on a trip where everything went exactly as planned? Right – this almost never happens. Issues are bound to pop up, and we are your personal help line and “fixer” who knows how to quickly turn things around for the better. When we follow up after your trip, you’ll surely have an answer to this question: “Where do you want to go next?”
Our Process
Discover: When we first speak together, let’s learn more about each other. It is my goal to get to know you personally. The more I get to know about you, your passions and interests, your travel history, and your likes and dislikes, the better I will be able to custom-tailor a trip which will be perfect for you. My goal is to be your trusted travel advisor over time — to get to know you and to build a relationship over multiple trips so that each can be more personalized than the last.
Collaborate: Here is where we will work together to find your perfect destinations. Whether you have a specific destination in mind, or just want a particular experience, we will work in broad strokes to outline your itinerary.
Design: Now we get into the nitty-gritty! We have decided where you are going, now how are you getting there? Where are you going to stay? What are you going to do while you are there? What is going to make this a “Wow” experience for you? We will work back and forth to fill in the details and design your perfect itinerary, often working with expert contacts that I have in the areas where you are going.
Reserve: We have the details perfect! Now let’s set it in stone and make sure that everything is booked.
Stay In Touch: After we have designed your perfect itinerary and made your reservations, I’m not going anywhere! I will touch base with you from time to time to answer any questions that you might have, to make sure that you have everything that you need. I will be staying in touch with my contacts at your destination — making sure that everything is ready for your arrival, and making sure that they know who you are and what they can do to make this a special trip.
Experience: You’re off! I’m still here, living vicariously through your adventures ;-). More to the point, I am available if any issues arise. I will be checking in with my colleagues who are taking care of you at your destination, working behind the scenes to make sure that you are having a great time.
Share: This is huge — when you get back, I want to hear all about it. This feedback is essential — the more I know about what you liked (and didn’t), the better I can make your next trip. Let’s start planning now!